Terms & Conditions

1. About us and these terms

These terms govern the supply of mathematics tuition by us to you, and your use of this website. Please read them before booking. By booking a session you accept these terms.

• Legal name: J K Maths Tutoring Ltd
• Company number: 17205975 (registered in England & Wales)
• Registered office: 32 Alderminster Road, Coventry, CV5 7JQ, United Kingdom
• Email: [email protected] · Phone: 07737 136 174
• We are not currently VAT registered, so no VAT is charged on our fees.

2. What we provide

We supply one-to-one and small-group mathematics tuition, delivered in person at our registered office, at your home within a five-mile radius of CV5, or online by video with a shared whiteboard. Subjects covered are KS2 maths and SATs, KS3 maths, 11+ maths and reasoning, GCSE maths at Foundation and Higher tier, A-level Maths and Further Maths, and Functional Skills and adult GCSE resits.

What is not included. We do not guarantee any particular grade, exam result or school or grammar-school place. Tuition is a professional service, not a result: outcomes depend on the student’s own work between sessions and on factors outside our control. We do not complete coursework, controlled assessments or non-exam assessment on a student’s behalf, and we will not assist with anything that would breach an exam board’s malpractice rules. We are not a registered school and do not provide safeguarding, pastoral or SEN statutory support.

3. Booking and when a contract is formed

You can enquire through the form on this website, by email or by phone. An enquiry is not a booking. The usual sequence is:

• A free introductory conversation of around twenty minutes, by phone.
• One free assessment session, at no charge and with no obligation on either side.
• If both sides are happy to continue, we confirm a recurring weekly slot and a rate by email.

A contract between you and us is formed when we confirm that booking in writing (email is sufficient). We may decline or end a booking — for example where the timescale requested is not realistic for the work needed, where our diary is full, or where conduct makes teaching unworkable. Where a student is under 18, the contract is with the parent or guardian, who is responsible for payment.

4. Prices and quotes

Hourly rates are published on this website and range from £19 to £48 per hour depending on the level taught and whether the session is in person or online. The rate that applies to you is the one confirmed in writing at the time of booking, and it is held for the duration of the booking.

• Any written quote we give is valid for 30 days from the date we send it.
• We give at least one month’s notice in writing of any rate change for an existing booking. If you do not wish to continue at the new rate, you may end the booking with no charge beyond sessions already delivered.
• Travel within five miles of CV5 is included. Beyond that, any travel charge is agreed in writing before the first session.
• Blocks of six sessions paid in advance are charged at the price of five. Advance blocks are valid for six months from purchase.

5. Payment

Payment is by bank transfer to the account named on the invoice. We do not take card payments on this website, and no payment is ever taken through this site.

• Pay-as-you-go sessions are invoiced monthly in arrears, on the first working day of the following month. Payment is due within 14 days of the invoice date.
• Advance blocks are invoiced before the first session of the block and are due before it begins.
• If an invoice is not paid within 14 days we may suspend further sessions until it is settled. Where you are acting as a business, we may charge statutory interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998. Consumers are not charged late-payment interest.

6. Delivering the sessions

Sessions run at the agreed weekly slot during school term time, unless we agree otherwise. A standard session is one hour. Please make sure the student has their exercise book, calculator, most recent mock paper or homework, and — for online sessions — a working device with a camera, microphone and a stable connection. Online sessions run on a shared whiteboard; a PDF of the board is sent afterwards on request.

If we have to move or cancel a session (illness, for example), we will tell you as soon as we can and offer a replacement slot or, if none suits, a full refund of that session. You will never be charged for a session we cancel.

7. Cancellation, rescheduling and your cooling-off right

7.1 Your 14-day cancellation right (consumers)

Where you book as a consumer at a distance (by phone, email or through this website), you have the right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to cancel within 14 days of the contract being formed, without giving a reason and without penalty. To cancel, simply tell us in writing at [email protected] or at the registered office address.

If you ask us to start tuition inside that 14-day period and then cancel, you must pay a proportionate amount for the sessions already delivered. If no sessions have been delivered, you pay nothing. We will refund anything due within 14 days of being told you are cancelling, using the same payment method you used.

7.2 Cancelling an individual session

• 24 hours’ notice or more: no charge, and we will offer an alternative slot that week where one is free.
• Less than 24 hours’ notice, or a no-show: 50% of the session fee is payable, because the slot is reserved for you and cannot be filled at short notice.
• Illness or a genuine emergency: tell us and we will waive the charge. We do not police this, and we would rather a student rested than sat through an hour they cannot use.

7.3 Ending the arrangement

There is no minimum term and no contract lock-in. Either side may end a recurring booking by giving one week’s notice in writing. Any sessions already delivered remain payable; any unused advance-block sessions are refunded pro rata within 14 days.

8. Refunds

Beyond the cancellation rights above, we will refund you where:

• we cancel a session and cannot offer a replacement slot that suits you;
• you have paid for an advance block and end the booking before using it, in which case the unused sessions are refunded pro rata at the standard (non-discounted) rate for sessions already taken;
• a service has not been carried out with reasonable care and skill, in which case your rights under the Consumer Rights Act 2015 apply — we will repeat the service, or give a price reduction where repeating it is not possible.

Refunds are paid by bank transfer within 14 days of us agreeing them. Nothing in these terms limits your statutory rights as a consumer.

9. Safeguarding and conduct

The tutor holds an Enhanced DBS certificate, which we will show you on request at the first session. For in-person sessions at your home, an adult should be present in the property. For sessions at our registered office, parents and guardians are welcome to stay. Online sessions may be recorded at your request; we do not record without your written agreement.

We may end a booking immediately, with no further charge to you beyond sessions delivered, if a student or their household behaves abusively towards the tutor.

10. Intellectual property

Worksheets, notes, model solutions and board exports that we produce remain our intellectual property. On payment of the relevant invoice, you receive a non-exclusive, non-transferable licence to use them for the student’s personal study. They may not be resold, republished, shared with other tutoring providers, or uploaded to revision-sharing sites.

The content, design and code of this website belong to us. Past papers and mark schemes remain the property of the relevant exam board and are used under their terms.

11. Liability

We supply tuition with reasonable care and skill, as required by the Consumer Rights Act 2015.

• We do not accept liability for exam results, grades, or admission decisions.
• Our total liability arising out of or in connection with a booking is limited to the total fees you have paid to us in the 12 months before the claim arose.
• We are not liable for indirect or consequential loss, or for loss of opportunity.
• Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded.

We are not liable for failure to deliver a session because of events outside our reasonable control, including severe weather, illness, power or internet failure, or public emergency. Where that happens we will reschedule or refund the affected session.

12. Complaints and disputes

If something is wrong, please tell us first — email [email protected] or ring 07737 136 174. We will acknowledge a complaint within 3 working days and give a full response within 14 days.

If we cannot resolve it between us, we will both consider mediation through a recognised provider before starting court proceedings. Nothing here stops you taking a claim to court.

13. Governing law and jurisdiction

These terms, and any dispute arising out of them or their subject matter, are governed by the law of England and Wales. The courts of England and Wales have jurisdiction, save that if you live in Scotland or Northern Ireland you may also bring proceedings in the courts of that country.

14. Changes to these terms

We may update these terms from time to time. The version that applies to your booking is the one published on the date the booking was confirmed. Material changes affecting an existing booking are notified to you by email at least one month in advance.

These terms were last updated on 26 July 2026.

15. Cookie Policy

This section explains what this website stores in your browser. It applies to mathstutoring.uk and was last updated on 26 July 2026.

15.1 What we store

This website sets no advertising cookies, no analytics cookies and no tracking pixels. We do not use Google Analytics, Google Tag Manager, Meta Pixel or any comparable tool. The only thing stored is one strictly necessary entry recording your cookie choice, so that the banner does not reappear on every page.

Name	Type	Provider	Purpose	Duration
jkmaths_cookies	Essential (browser local storage, not a cookie)	J K Maths Tutoring Ltd (first party)	Records whether you accepted or declined, so the banner is shown only once	Until you clear your browser’s site data

Because this entry is strictly necessary to give effect to your own choice, regulation 6(4) of the Privacy and Electronic Communications Regulations 2003 (PECR) means no consent is needed for it.

15.2 Categories

• Essential — in use. The single entry described above. Cannot be switched off, because it is what remembers your preference.
• Analytics — not in use. If we ever add measurement, it will load only after you press Accept, and this table will be updated first.
• Functional — not in use.
• Marketing / advertising — not in use, and we have no plans to introduce it.

15.3 Third parties

Two third-party resources are loaded by your browser when you view this site. Neither sets a cookie, but each necessarily receives your IP address in order to deliver the file:

• Google Fonts (fonts.googleapis.com, fonts.gstatic.com) — serves the two typefaces used on the site. Google privacy policy.
• Cloudflare cdnjs (cdnjs.cloudflare.com) — serves the GSAP animation library. Cloudflare privacy policy.

The “Open in Maps” link in the contact section is an ordinary hyperlink. Nothing from Google Maps loads into this page unless you choose to click it, at which point Google’s own policies apply.

15.4 Managing and withdrawing consent

To change your choice on this site, clear the site data for mathstutoring.uk in your browser and reload the page — the banner will appear again and you can choose differently. Since no non-essential technology is in use, declining does not disable anything; it simply records your preference.

You can also control cookies and site storage generally through your browser settings, usually under Privacy or Site Settings. Blocking storage for this site is harmless: the only effect is that the cookie banner will appear on each visit.

15.5 Questions

Email [email protected]. How we handle personal data more generally is set out in our Privacy Policy.